1. Introduction
At SPIG IT Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and when you purchase our products.
By using our website, you agree to the terms described here.
2. Who We Are
SPIG IT Limited is a leading provider of technology and e-commerce company providing IT and audiovisual equipment, professional installations, and smart solutions.
Contact information:
📧 info@spigit.co
📞 (+234) 706 259 4545
3. Scope of This Policy
This Privacy Policy applies to all personal information collected through our website and any related channels, whether you are browsing, creating an account, placing an order, or contacting our support team.
4. What Information We Collect
At SPIG IT Limited, we only collect information that helps us serve you better — for example, to process your orders smoothly, deliver your products, or keep you informed about your purchase.
We may ask for or automatically receive limited information in these areas:
- Contact details – such as your name, phone number, email address, and delivery address so we can confirm and deliver your order.
- Order & payment details – the products you purchase, payment confirmation, and delivery tracking information. (All payments are handled securely through trusted payment partners; we do not store your full card details.)
- Account details (if you create one) – a username and password to let you log in safely and view your order history.
- Communication records – messages you send to our customer-care team so we can respond and support you properly.
- Website use information – limited technical data (like your browser type or the pages you visit) collected via cookies to help us improve your shopping experience.
We never collect more information than necessary, and we do not sell or rent your data to anyone. Everything we collect is used solely to make your experience with SPIG IT Limited smooth, secure, and convenient.
5. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer service and respond to your requests.
- Send you updates about your purchases, installations, or warranty.
- Improve our website and services for better performance.
- Share relevant product updates or offers (if you’ve opted in).
- Comply with legal and regulatory requirements.
6. Legal Basis for Processing
We handle your data when:
- It’s necessary to fulfill a contract (e.g., your purchase or service request).
- We have a legitimate business interest, such as improving services or preventing fraud.
- You have given your consent (e.g., marketing or cookies).
- We must comply with legal obligations.
7. Cookies & Similar Technologies
Our site uses cookies to personalize your experience, track orders, and improve site performance. You can control or disable cookies in your browser settings, though some features may not work properly without them.
8. How We Share Information
We may share limited information with:
- Trusted service providers (payment processors, logistics partners, installation teams).
- Authorities when required by law or to protect our rights.
- Successor entities in case of a merger or business transfer.
All partners we work with must handle your data safely and confidentially.
9. International Transfers
If we transfer your data outside Nigeria (for example, to service providers or cloud storage systems), we ensure that adequate protection and safeguards are in place.
10. Data Security
We apply strong security measures, both technical and organizational to protect your information from unauthorized access, loss, or misuse. Only authorized personnel and service providers have access to it when needed.
11. Data Retention
We keep your data only as long as necessary for the purposes it was collected — for example, to fulfill your order, handle warranty claims, or meet legal requirements. When no longer needed, your data is securely deleted or anonymized.
12. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your data (subject to legal obligations).
- Opt out of marketing communications at any time.
- Withdraw consent for specific processing where applicable.
To exercise these rights, please email info@spigit.co. We’ll respond as soon as possible in accordance with the Nigeria Data Protection Regulation (NDPR).
13. Third-Party Links
Our website may link to other sites (like payment gateways or brand partners). We’re not responsible for the privacy practices or content on those external websites, please review their policies separately.
14. Changes to This Policy
We may update this Privacy Policy occasionally to reflect new services, regulations, or improvements. The most current version will always be available at store.spigit.co, with the latest revision date indicated below.
15. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:
SPIG IT Limited
📧 info@spigit.co
📞 (+234) 706 259 4545
Last Updated: 10th December, 2025